Privacy policy

PRIVACY POLICY

Last updated: June 14, 2026

PorthDigital LTD (trading as BIGBULL and BIGBULL PRIZES) operates this store and website. We are the data controller of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services.

  1. PERSONAL INFORMATION WE COLLECT We collect personal information to provide our services and fulfil our contractual obligations to you. This includes:

Contact Details: Name, delivery address, billing address, phone number, and email. Financial Information: Payment card details (processed securely via our payment gateways). Account Information: Username, password, and shopping preferences. Transaction Information: Items viewed, purchased, or returned. Device & Usage Data: IP address, browser type, and interaction data collected automatically via cookies.

  1. HOW WE USE YOUR INFORMATION We process your personal information based on the following legal bases:

Performance of a Contract: To fulfil your orders, process payments, and manage your account. Legitimate Interests: To improve our services, prevent fraud, and conduct direct marketing (where permitted). Legal Obligation: To comply with tax, accounting, and other legal requirements in the UK.

  1. DISCLOSURE OF INFORMATION We share your data with:

Shopify: Our e-commerce platform provider. Service Providers: Delivery companies (e.g., Royal Mail, DPD), payment processors, and IT support. Legal Requirements: Where required by law, court order, or to protect our legal rights.

  1. INTERNATIONAL TRANSFERS As our store is hosted by Shopify, your data may be transferred outside of the UK/EEA. Where we transfer your data internationally, we ensure that appropriate safeguards are in place, such as the UK Addendum to the EU Standard Contractual Clauses, to ensure your data receives a level of protection consistent with UK law.

  2. YOUR RIGHTS Under UK GDPR, you have the following rights regarding your personal information:

Right to Access: Request a copy of the data we hold about you. Right to Rectification: Request correction of inaccurate information. Right to Erasure: Request the deletion of your data in certain circumstances. Right to Restrict/Object: Object to or restrict our processing of your data. Right to Data Portability: Request that we transfer your data to another service provider. To exercise these rights, please contact us at alex@porthdigital.com.

  1. COMPLAINTS If you have concerns about how we handle your data, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority set up to uphold information rights.

  2. CONTACT INFORMATION For any questions regarding our privacy practices or to exercise your data rights, please contact us:

Data Controller: PorthDigital LTD Registered Address: Penstraze Business Centre, Penstraze, Truro TR4 8PN Company Registration Number: 16897055 Email: alex@porthdigital.com Phone: 01872 211955