Terms of service

This revised Terms of Service (T&S) document has been adapted to better align with UK law, specifically the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Important Disclaimer: I am an AI, not a lawyer. While this text addresses the major legal concerns for a UK-based e-commerce business, it is not a substitute for professional legal advice. UK consumer laws are strict, and I strongly recommend having this reviewed by a legal professional or using a verified UK-based legal template service to ensure complete protection.

TERMS OF SERVICE

OVERVIEW

Welcome to BIGBULL! The terms "we", "us" and "our" refer to PorthDigital LTD (trading as BIGBULL and BIGBULL PRIZES). We operate this store and website to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund Policy. If you do not agree to these terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account.

SECTION 2 - OUR PRODUCTS

We take care to ensure product descriptions and images are accurate. However, please note that colours and appearances may vary due to screen settings. We do not warrant that product quality will meet subjective expectations, though all goods will be of satisfactory quality, fit for purpose, and as described in accordance with the Consumer Rights Act 2015.

SECTION 3 - ORDERS AND CONTRACT

When you place an order, you are making an offer to purchase. A contract is formed only when we confirm acceptance of your order (usually via email). We reserve the right to decline an order for valid reasons (e.g., pricing errors, stock unavailability, or failure to pass security checks).

SECTION 4 - PRICES AND PAYMENT

Prices are as displayed on our site and are subject to change without notice. All prices include applicable taxes unless otherwise stated. You agree to provide current, accurate, and complete payment and account information.

SECTION 5 - SHIPPING AND DELIVERY

We will deliver goods to the address provided during checkout. Risk of loss passes to you once the goods are delivered. If delivery is delayed beyond a reasonable time, you may have the right to cancel your order in accordance with your statutory rights.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this site, including logos, text, and graphics, is the property of PorthDigital LTD or its licensors and is protected by UK and international intellectual property laws. You may use this content for personal, non-commercial use only.

SECTION 7 - THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links. We do not monitor these, and we are not liable for any harm or damages related to your use of third-party websites or services.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but your contract of sale is directly with PorthDigital LTD. Shopify is not responsible for the supply of goods, product liability, or customer service issues.

SECTION 9 - PRIVACY

Your personal information is handled in accordance with our Privacy Policy and the UK GDPR. Please refer to our Privacy Policy [LINK] for details on how we collect and process data.

SECTION 10 - LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by English law. Subject to this, our total liability for any claim shall not exceed the price paid for the product(s) in question.

SECTION 11 - YOUR STATUTORY RIGHTS

These terms do not affect your statutory rights as a consumer under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. You have the right to cancel your order within 14 days of receiving your goods for most online purchases.

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of England and Wales. You agree that any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 13 - CHANGES TO TERMS

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update these terms by posting changes to our website.

SECTION 14 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at alex@porthdigital.com.

PorthDigital LTD (trading as BIGBULL and BIGBULL PRIZES)

Registered Office Address: Penstraze Business Centre, Penstraze, Truro TR4 8PN

Company Registration Number: 16897055

Email: alex@porthdigital.com

Phone Number: 01872 211955